No matter how ignorant a person is, there is one thing he knows better than anybody else, and that is where the shoes pinch on his own feet and because it is the individual that knows his own troubles even if he is not literate or sophisticated in other respects...every individual must be consulted in such a way, actively not passively, that he himself becomes part of the process of authority, of the process of social control, that his needs and wants have a chance to be registered in a way where they count in determining social policy.

    by John Dewey